FAQ

Car Care Product FAQs

Find answers about Howell Origin products, car-care kits, product use, UK delivery, returns and safety information.

What is the Howell Origin Series?

The Origin Series is a structured car-care range covering exterior washing, interior cleaning, decontamination, protection and finishing.

Products are available individually, in three-product kits or as part of the complete nine-bottle car-care kit.

Which Howell Origin kit should I choose?

Choose the kit that matches the area of your vehicle you want to clean:

What is included in the Complete 9-Bottle Car Care Kit?

The complete kit contains nine 500 ml products:

  • Avalanche Snow Foam

  • Glossfusion Shampoo & Wax

  • Breakout Wheel Cleaner

  • Cabin Reset Multi-Purpose Cleaner

  • Fabric Revival Fabric Cleaner

  • Crystal Vision Glass Cleaner

  • Purple Reign Iron Fallout Remover

  • Hydro Shield Spray Sealant

  • Blackout Tyre Dressing

In what order should I use the products?

For a complete exterior clean:

  1. Clean the wheels with Breakout.

  2. Apply Avalanche as the pre-wash.

  3. Rinse the vehicle thoroughly.

  4. Contact-wash using Glossfusion.

  5. Use Purple Reign when iron decontamination is required.

  6. Rinse and dry the vehicle.

  7. Apply Hydro Shield to compatible exterior surfaces.

  8. Finish clean and dry tyres using Blackout.

For the interior:

  1. Clean compatible hard surfaces with Cabin Reset.

  2. Clean compatible fabrics with Fabric Revival.

  3. Finish the glass with Crystal Vision.

Always follow the instructions on each bottle label.

Can I buy the products individually?

Yes. Every product in the Origin Series can be purchased separately, allowing you to replace individual bottles or build your own car-care routine.

Are Howell Origin products suitable for every vehicle surface?

Product suitability varies by product and surface.

Always read the bottle label before use and test the product on a small, inconspicuous area first. Only use a product on surfaces identified as compatible in its instructions.

Can I use the products in direct sunlight?

Avoid applying products to hot surfaces or in direct sunlight unless the individual bottle instructions specifically state that this is permitted.

Do not allow a product to dry on the surface unless its label explicitly instructs you to do so.

Where can I find product safety information?

Safety Data Sheets are available on the Howell Origin website.

Each Safety Data Sheet provides relevant information about product handling, storage, hazards and first-aid measures. Always read the product label before use.

Do you deliver throughout the UK?

UK delivery is available.

Orders are normally processed within one to two working days. Estimated delivery after dispatch is two to four working days, although times may vary during busy periods or because of courier availability.

Delivery charges are calculated during checkout.

How will I know when my order has been dispatched?

You will receive an email after your order has been dispatched. Tracking information will be included where it is available for the selected delivery service.

What should I do if my order arrives damaged or incorrect?

Contact Howell Origin as soon as reasonably possible at info@howellorigin.com.

Include your order number, a description of the issue and clear photographs of the product and packaging where possible.

Do not dispose of a damaged or faulty product unless Howell Origin confirms that you may do so.

Can I return my order?

Eligible orders can be returned in accordance with the Howell Origin Returns and Refund Policy.

Contact info@howellorigin.com before sending a return so that the appropriate instructions can be provided.

Your statutory rights are not affected.

How can I contact Howell Origin?

Email info@howellorigin.com with questions about:

  • Choosing a kit

  • Application order

  • Delivery

  • Returns

  • An existing order